Always have alternative solutions ready; don't keep customers waiting (2018/02/23)

In an interview with *Global Views Magazine*, Chang Po-Chun, a graduate of the Department of Travel Management at JUST, shared his career perspectives in the tourism industry. He emphasized the need to be prepared to respond to crises and proactively offer alternative solutions to alleviate customer anxiety. His proactive problem-solving approach has enabled him to successfully build strong trust with customers, demonstrating a professional career perspective that is both proactive and defensive.

URL: https://www.gvm.com.tw/article/42928